Customer Success Story:
Lucky Bike

Lucky Bike.de GmbH

Domain: www.lucky-bike.de

Location: Bielefeld, Germany

Traffic: 950,000 visits per month

Sector: Bikes & equipment

With over 1M customers, Lucky Bike is one of the leading bicycle retailers in Germany. As well as their online store, Lucky Bike has 29 branches boasting over 100,000 branded bikes. 

“We've been trading online for a long time and have compared various providers. Findologic wins hands down not only on price but performance too."

Sergej KosyrevHead of E-Commerce & Online Marketing - Lucky Bike.de

“We've been trading online for a long time and have compared various providers. Findologic wins hands down not only on price but performance too."

Sergej KosyrevHead of E-Commerce & Online Marketing - Lucky Bike.de

With Findologic, Lucky Bike's conversion rate increased by more than 20%!

In order to remain competitive and not only meet, but exceed modern customer demands, Lucky Bike decided that they needed to update their website's architecture. As a result, the company decided to partner with Findologic, utilising their API integration via JSON.

The Findologic experience

“Findologic has allowed us to curate product lists quickly and provides an exceptional shopping experience for our customers. Kosmonaut The search and filters are much more precise and react even faster to inventory changes thanks to the native connection. We have been partnered with Findologic for 5 years and the return on investment remains unbeatable. They also made the relaunch pain-free!"

Impact

Covid resulted in exponential growth within the e-commerce space, and with an optimised Setup, Lucky Bike was able to set new records month after month.

“Search & navigation play a huge role in a holistic customer journey, especially for new users. Findologic has consistently delivered outstanding result for us, and has heavily contributed to increasing online sales by a whopping 65% in the last few months.” In addition, the well-known bicycle dealer uses A / B tested features such as the Mobile Smart Suggest Overlay including native voice function. “We managed to increase our mobile conversion rate by 33% and our global conversion rate by 18.9%. We look forward to further records next year! "

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