lisa 2019-11-06T12:33:33+00:00

FINDOLOGIC Lisa

Your Shopping Assistant

With FINDOLOGIC Lisa you’ll read customer’s wishes from their lips (or fingertips).

From searching to understanding.
For an optimal shopping experience.

Why is that so important? – because the classic “search” as we know it only responds one-to-one to keywords and displays results – without seeing the user’s behaviour, taking this into consideration and making connections. For the user, it makes for a highly frustrating shopping experience. At a time when comfort and convenience are more crucial in ecommerce than ever before.

FINDOLOGIC Lisa delivers the best, AI-powered results and skills for every situation directly.

FINDOLOGIC Lisa sees and understands more. And thus is able to deliver more meaningful results. Because Lisa pursues a fundamentally different approach. In addition to the classic, simple database-based search, the context of the user’s entire behaviour is combined into a contextual overall picture. Thus, Lisa enables you to offer your customers exactly what they are looking for online: the advice of someone who understands them.

One or two examples? Gladly:

Until now, without an AI-powered shopping assistant:
Hundreds of unsorted results.

Mobile phone chains, Bluetooth headphones, phone cases, charger cables and protective films. By the time your customer has found what they are looking for, they are already highly annoyed and frustrated. Such an experience will not be enough to really attract or maintain customers in the future.

Today with the Lisa Assistant:

Purchase intent recognition and responsive action

Through further context, which has been processed by AI, Lisa understands the intention of the user concretely and can thus respond directly and precisely to their wishes, instead of merely superficially reacting to keywords and displaying results lists.
In the example featuring a direct intent to purchase, the product variants are compared. The customer feels (justifiably) understood and well advised. That’s how business is done!

Example 2: Lisa helps while browsing

Until now, without an AI-powered shopping assistant:
No personalised search results

Previously, the user had to scroll through many very different results which were not suited to the user’s expectations, and click. If the desired products were not shown, the user would leave the online store after a short time. The sales opportunity was missed.

Today with the Lisa Assistant:

Purchase intent recognition and responsive action

Through further context, which has been processed by AI, Lisa understands the intention of the user concretely and can thus respond directly and precisely to their wishes, instead of merely superficially reacting to keywords and displaying results lists.
In the example, the user’s preference in dresses is recognised while browsing. Lisa activates a skill that displays the appropriate dresses and, with one click, retrieves all dresses with these features. The customer feels (justifiably) understood and well advised. That’s how business is done!

The registration period for the Closed Beta has ended.

We will keep you informed about all the news regarding FINDOLOGIC Lisa. Subscribe to our newsletter so that you will not miss any updates in the future.

FINDOLOGIC Lisa

Your Shopping Assistant

With FINDOLOGIC Lisa you’ll read customer’s wishes from their lips (or fingertips).

From searching to understanding
For an optimal shopping experience.

Why is that so important? – because the classic “search” as we know it only responds one-to-one to keywords and displays results – without seeing the user’s behaviour, taking this into consideration and making connections. For the user, it makes for a highly frustrating shopping experience. At a time when comfort and convenience are more crucial in ecommerce than ever before.

FINDOLOGIC Lisa delivers the best, AI-powered results and skills for every situation directly

FINDOLOGIC Lisa sees and understands more. And thus is able to deliver more meaningful results. Because Lisa pursues a fundamentally different approach. In addition to the classic, simple database-based search, the context of the user’s entire behaviour is combined into a contextual overall picture. Thus, Lisa enables you to offer your customers exactly what they are looking for online: the advice of someone who understands them.

One or two examples? Gladly:

Until now, without an AI-powered shopping assistant:
Hundreds of unsorted results.

Mobile phone chains, Bluetooth headphones, phone cases, charger cables and protective films. By the time your customer has found what they are looking for, they are already highly annoyed and frustrated. Such an experience will not be enough to really attract or maintain customers in the future.

Today with the Lisa Assistant:

Purchase intent recognition and responsive action

Through further context, which has been processed by AI, Lisa understands the intention of the user concretely and can thus respond directly and precisely to their wishes, instead of merely superficially reacting to keywords and displaying results lists.
In the example featuring a direct intent to purchase, the product variants are compared. The customer feels (justifiably) understood and well advised. That’s how business is done!

Example 2:

Lisa helps while browsing

Until now, without an AI-powered shopping assistant:
No personalised search results

Previously, the user had to scroll through many very different results which were not suited to the user’s expectations, and click. If the desired products were not shown, the user would leave the online store after a short time. The sales opportunity was missed.

Today with the Lisa Assistant:

Purchase intent recognition and responsive action

Through further context, which has been processed by AI, Lisa understands the intention of the user concretely and can thus respond directly and precisely to their wishes, instead of merely superficially reacting to keywords and displaying results lists.
In the example, the user’s preference in dresses is recognised while browsing. Lisa activates a skill that displays the appropriate dresses and, with one click, retrieves all dresses with these features. The customer feels (justifiably) understood and well advised. That’s how business is done!

The registration period for the Closed Beta has ended.

We will keep you informed about all the news regarding FINDOLOGIC Lisa. Subscribe to our newsletter so that you will not miss any updates in the future.