Customer Success Story:
Design Bestseller

Mathes Design GmbH

Domain: www.design-bestseller.de

Headquarters: Aachen, Germany

Traffic: 400.000 visits per month

Sector: Premium Furniture

Design best seller offers a diverse range of premium furniture from up and coming designers. From furniture to lights and accessories, each department's products have been hand-selected with the utmost consideration by local furnishing specialists.

“We are extremely satisfied with Findologic’s service. The Customer Success Team in particular have been proactive and flexible, providing us with ongoing support, even after the software went live.”

Pascal SkropkeHead of Marketing - Mathes Design GmbH

Mathes Design GmbH arm their online stores with Findologic

In preparation for peak season, Mathes Design GmbH decided to arm their online shops (www.design-bestseller.de and www.shop.schoener-wohnen.de) with Findologic’s intelligent search and navigation software. 

Pascal Skropke, Head of Marketing at Mathes Design GmbH explains: “We offer our customers the best selection of premium furniture, so our user experience needed to reflect that."

The Findologic experience – expert, proactive and flexible

"We first became familiar with Findologic a few years ago, and after some insightful conversations with their team, decided that upgrades to our online store would really enhance the user experience. The Account Management Team were particularly flexible and very proactive, so we were quickly able to implement solutions via the platform following the initial integration. We are very satisfied with their expert advice.”

Findologic fine-tuning services – specialist, tailored adaptations to your platform based on your business and its objectives

Findologic forms a comprehensive picture of each business, from their industry to their objectives. This add-on service allows our experts to fine-tune features and functions to achieve optimal results for each client. “The fine-tuning service is valuable and, in my opinion, necessary. It enables you to start off on the right foot and immerse yourself in the software from the get-go. Internally, we have limited tech and digital resources, so Findologic generated an inventory analysis with us in advance.”

Success with Findologic

As a result of their integration with Findologic, our smart suggest functionality and intuitive search results saw Mathes Design Gmbh achieve a significant improvement in usability as well as optimisation across the breadth of their KPI’s. Mathes Design GmbH also selected Findologic’s Shopping Experience Platform. Pascal Skropke is particularly enthusiastic about the ease of processing and the improvements in speed and usability. Pascal says: “Search on mobile devices has been transformed – there has been an uptake in search and the function performance has been impressive. Overall I can confidently recommend Findologic. It has reformed our search function and created a powerful on-site merchandising tool – not only have they improved the look and feel of our shop, but also increased sales figures.”

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