Customer Success Story:
Riess-Ambiente

Riess Ambiente GmbH

Domain: www.riess-ambiente.net

Headquarters: Pinneberg Waldenau, Germany

Traffic: 360.000 visits per month

Sector: Home and Garden

With just a handful of employees, and a concrete vision, in just a short period of time, Riess-Ambiente was able to grow into a successful company. Today, Riess-Ambiente employs around 140 staff, trains up young people and stocks a large selection of designer furniture in its 20,000 square meter warehouse near Hamburg.

“We were pleasantly surprised at smoothly the integration went.
It was completed and live in just four weeks.
Since then, usability has significantly improved -
this is reflected in the measurably improved performance.”

Mats RöwekampHead of E-Commerce at Riess-Ambiente

An extensive range calls for sophisticated software

With such an extensive product range, Riess-Ambiente required sophisticated software that could simplify the customer journey intelligently. www.riess-ambiente.net selected Findologic due to these requirements, with E-Commerce Manager, Mr. Mats Röwekamp stating: “We are so glad we chose Findologic to improve our shopping experience.”

Top tier service and advice from Findologic

“We were impressed with the level of advice we received from the Findologic experts from the get go - even before we began with the integration. Our needs and requirements were taken into account at every stage, as well as consideration for our customers’ demands. Following our go live, we have continued to receive outstanding support. We are provided with fast, expert responses from competent employees.”

Die Shopping Experience Platform – Usability und Geschwindigkeit deutlich gesteigert

Riess-Ambiente hat sich für die Shopping Experience Platform von Findologic entschieden. Besonders freut Mats Röwekamp die unkomplizierte und schnelle Abwicklung. „Wir waren durch die Integrationsart sehr positiv überrascht, wie einfach alles ablaufen kann. Nach nur 4 Wochen war diese abgeschlossen und live. Unseren Usern steht seither eine spür- und messbar verbesserte Performance & Usability zur Verfügung.“

Success with Findologic

Mats Röwekamp is particularly pleased with the uncomplicated and fast processing, explaining: “We were pleasantly surprised at smoothly the integration went. It was completed and live in just four weeks. Since then, usability has significantly improved, this is reflected in the measurably improved performance.”

Upskill your staff and get the most out of the platform

In addition to the responsive support team, Riess-Ambiente were able to attend Findologic’s ‘On-Site Search Expert’ training course. The course provides Findologic partners and customers with technical knowledge so that they are able to get the most out of the Findologic platform, as well as their online store. "The course exceeded my expectations. I can’t recommend it enough!"

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