Expertise and support
to suit your needs

Industry-leading customer support

There is a reason Findologic clients are so satisfied with the service. We offer gold-standard support and guidance to all of our clients, boasting response times that are 34% faster than industry benchmarks.

API Integration

Smart integration: quickly - easily – tailored to you

Mit der API Integration entscheiden Sie sich für eine schnelle und einfache Integrations-Variante, die sämtliche Findologic-Features unterstützt und individuell auf Ihre Bedürfnisse angepasst werden kann.

Our team will ensure that you achieve the highest performance with optimum speed and dynamic filtres further enhancing the search results.

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Business Review

Tap into our knowledge to meet your full potential!

Optimieren Sie gemeinsam mit einem unserer Experten Ihre Findologic-Module, um noch mehr Potenzial aus Ihrem Store zu schöpfen! Sie werden staunen, welches ungenutzte Potenzial hier noch versteckt ist! Mit unserem Business Review gehen wir auf Ihre individuellen Wünsche ein und optimieren alle gebuchten Module hinsichtlich bewährter Erfolgsfaktoren.

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Quality assurance

Dynamic performance for your online shop!

This package ensures you and your agency receive outstanding support throughout the integration process.

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Workshop

Learn fast, achieve more!

We want your team to get the very best out of Findologic’s features and functions. To achieve this we can host tailored workshops in your office to upskill your team, embed knowledge and boost results.

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Onsite search expert

Certification at the highest level!

With the Onsite search expert certification, we support you as a partner in developing your basic technical knowledge to the highest level. In just one session, our experts will ensure you have the knowledge to set up Findologic intelligent search for you and your customers. Based on your customers' search queries, you will learn how to set everything up to its full potential including merchandising settings.

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This is what customers say about Findologic Support:

Processes, service and execution were straightforward and quick, we are very satisfied with the service.
The support team always responded very quickly and the work was also carried out very quickly.
Very clear and quick answers. We are always very satisfied.
Fast, competent and great help. Many thanks.
Top class, helpful and supportive.

Your chance to benefit from our experts!

We'd love to hear from you!

Case Studies

Customer Success Story:
Findologic increased conversion by 18.9%!

Lucky Bike - Why one of the leading bicycle retailers uses findologic

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Customer Success Story:
Findologic offers service par excellence for every online shop!

Design Bestseller – How the online shop extends the search to a powerful on-site merchandising tool.

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