Expertise and support
to suit your needs
Industry-leading customer support
There is a reason Findologic clients are so satisfied with the service. We offer gold-standard support and guidance to all of our clients, boasting response times that are 34% faster than industry benchmarks.
Direct Integration
Smart integration: quickly - easily – tailored to you
You can begin benefiting from Findologic quickly and easily thanks to our Direct Integration model. You choose which features you need for your website, and the rest is completed by us.
Our team will ensure that you achieve the highest performance with optimum speed and dynamic filtres further enhancing the search results.
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Fine Tuning
Tap into our knowledge to meet your full potential!
A Findologic expert will help you optimise your website to its full commercial potential. With our 'Fine Tuning' service we set every feature and function according to your product listings so you can achieve the highest conversion rate.
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Quality assurance
Dynamic performance for your online shop!
This package ensures you and your agency receive outstanding support throughout the integration process.
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Workshop
Learn fast, achieve more!
We want your team to get the very best out of Findologic’s features and functions. To achieve this we can host tailored workshops in your office to upskill your team, embed knowledge and boost results.
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Onsite search expert
Certification at the highest level!
With the Onsite search expert certification, we support you as a partner in developing your basic technical knowledge to the highest level. In just one session, our experts will ensure you have the knowledge to set up Findologic intelligent search for you and your customers. Based on your customers' search queries, you will learn how to set everything up to its full potential including merchandising settings.
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This is what customers say about Findologic Support:
Your chance to benefit from our experts!
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Case Studies
Customer Success Story:
Findologic increased conversion by 18.9%!
Lucky Bike - Why one of the leading bicycle retailers uses findologic
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Customer Success Story:
Findologic offers service par excellence for every online shop!
Design Bestseller – How the online shop extends the search to a powerful on-site merchandising tool.